Privacy policy

Privacy Policy

Welcome to Wshaq.

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of the Platform (including our websites and mobile applications), services, and applications (collectively, the "Services"). We understand the importance you place on your Information, and we are committed to protecting and respecting your privacy.

Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.

References in this Privacy Policy to "we", "our", or "us" refer to Wshaq Perfumes L.L.C. References to "user" or "you" refer to you as an individual or legal entity, as applicable.

WHAT INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following information:

  • Information you provide by filling in forms on our Platform, including at the time of registering to use the Platform, subscribing to our Services, posting content, or requesting services.

  • Information provided when you enter competitions, promotions, submit reviews, testimonials, or feedback.

  • Information collected when you report issues with the Platform.

  • Records of your correspondence with us.

  • General, aggregated, demographic and non-personal information.

  • Details about your location and mobile device if you use our mobile app, including device identifiers.

  • Transaction details and order fulfillment data.

  • Technical information such as your IP address, browser type, operating system, and general usage patterns (e.g. via cookies, tracking pixels, etc.).

  • Email addresses or other data provided by third parties (with your consent).

  • Any other information we consider necessary to enhance your experience.

HOW WE WILL USE YOUR INFORMATION

We may use your Information for the following purposes:

  • To provide you with requested information, products, or services.

  • To offer location-based services including targeted advertising and content.

  • To fulfill contractual obligations to you or to third parties.

  • To improve and personalize your experience on our Platform.

  • To notify you of changes to our Services.

  • To administer incentive programs, sweepstakes, or promotions.

  • For any other purpose necessary to improve your use of the Platform.

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

We share your Information only as necessary and as described below:

Other Businesses

We may share Information with affiliated and non-affiliated service providers (e.g. logistics, marketing, payment processors) to help deliver our Services. These partners are contractually obligated to protect your Information and not use it for other purposes.

Marketing and Promotions

We may use your Information to send you marketing materials, special offers, or news about our Services, through channels such as email, SMS, push notifications, or in-app messages.

Third-party advertisers may receive anonymized data to help tailor ads, and you may be asked to provide additional data for contests or promotions, possibly subject to third-party privacy policies.

Business Transfers

In the event of a business sale or asset transfer, customer information may be included among the transferred assets.

Legal Compliance and Protection

We may disclose your Information where legally required or when necessary to protect the rights, property, or safety of our users, Platform, or others.

Note: Our Platform may contain links to third-party websites. These websites have their own privacy policies and we do not accept any responsibility for them.

HOW WE STORE YOUR INFORMATION

Your Information may be transferred, stored, or processed in countries outside your own, including by staff or service providers located internationally. This may include payment processing, customer service, and order fulfillment.

We will retain your Information for as long as necessary for the purposes outlined in this Privacy Policy or as otherwise required by law.

WHAT SECURITY MEASURES WE APPLY

We use commercially reasonable security measures to protect your Information, including encryption, firewalls, and access controls. Only authorized personnel are permitted access to your Information.

You are responsible for safeguarding your account credentials and signing out when using shared devices.

While we strive to protect your Information, please note that no method of transmission over the internet is completely secure.

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You can access and update your account and personal information through the Platform. Examples include:

  • Order history

  • Contact and login information

  • Payment settings

  • Notification preferences

You may opt out of marketing communications at any time by adjusting your communication preferences or using the unsubscribe link in our emails.

You can also manage cookie preferences through your browser settings. Disabling cookies may limit functionality on the Platform.

We may retain older versions of your data for compliance or legal reasons.

WHAT IF WE CHANGE OUR PRIVACY POLICY?

We may update this Privacy Policy periodically. Any changes will be posted on the Platform with the effective date indicated.

Your continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy. We encourage you to review it regularly.